Services
Retail Security
A calm, visible presence for shopping centres and stores, focused on customers and staff as much as loss.
Overview
Retail Security from KingsGuard
Retail security works best when customers barely notice it and staff always do. Our officers are there to deter theft, help when there is a problem, and keep the environment comfortable for people who are just trying to shop.
Every engagement starts with a conversation about your site and your requirements. We then agree the hours, the number of officers and the duties in writing, so there are no surprises on the first shift.
What it involves
- Visible floor and entrance presence
- Deterring theft and responding to suspicious behaviour
- Assisting staff with difficult or aggressive customers
- Opening, closing and after-hours procedures
- Incident and loss reports for management
What you get
Practical outcomes
- Staff who feel backed up on the shop floor
- A lower-risk environment without a heavy-handed feel
- Good records of incidents for follow-up
Related services
Other ways we can help
Security Guards
Uniformed officers on site to deter, observe, respond and report, at the hours your property needs.
Mobile Patrols
Marked vehicle patrols that check your property at set intervals, in and out of business hours.
Event Security
Planned security for functions, venues and public events, from entry points to the end of the night.
Questions
Before you ask
A few common questions about arranging security with us.
How do I request a security quote?
Use the Request a Quote form on our contact page. Tell us the type of site or event, where it is, when you need cover and roughly what you have in mind. A member of our team will get back to you to confirm the details before we put a quote together.
Can security services be tailored to my property?
Yes. Every site is different, so we start by understanding your property, your people and your particular risks, then set the hours, number of officers and duties to suit. There is no fixed package you have to fit into.
Do you provide security for events?
Yes. We can provide event security and crowd control for functions, venues and public events. For most events we would want to see the venue layout, expected numbers and running times before confirming staffing.
Do you provide ongoing security services?
Yes. Ongoing services include regular guard shifts, scheduled mobile patrols and long-term site posts. We can also arrange one-off or short-term cover.
How quickly can services be arranged?
It depends on the size of the job, the location and the hours involved. Short notice requests are sometimes possible, and larger or ongoing arrangements need a little more lead time. Contact our team with your dates and we will tell you what is realistic.
Get in touch
Let’s Talk About Your Security.
Tell us what you need protected and our team can help you understand the right security solution for your property, people or event.